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Ultimate Hampers

Terms and Conditions

Terms and Conditions

By using this site, www.ultimatehampers.com.au, you agree to the terms and conditions outlined below.

Gifts Containing Alcohol

Gifts containing alcohol may only be purchased by persons over the age of 18.

Deliveries containing alcohol must be received by someone who is over the age of 18 and cannot be left unattended at a premises.

Direct Sales Liquor Licence 51406526. 

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Bulk Orders

Bulk orders (more than 5 hampers), require 1 week's notice from order date to shipping date.

For Christmas bulk orders, orders must be received and finalised prior to the first week of November.

Bulk orders for more than 10 hampers must be secured with a 50% deposit payment at the time of ordering. 

The contents of hampers in bulk orders may need to vary slightly from those in the products displayed on our website - we use boutique SA suppliers and demands at Christmas time may exceed their production capability.

Refunds

In the unlikely event that your gift hamper is damaged upon delivery, please contact us immediately for the gift hamper to be returned and we'll arrange for a replacement hamper. 

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. 

Substitution

Ultimate Hampers makes every effort to keep appropriate stock levels at all times. However, if at any time we can’t supply a particular item in your gift hamper we reserve the right to replace it with a quality item of equal or greater value at no extra cost to you.

Packaging displayed in hamper images may vary depending on optional extras selected.

Note that on days hotter than 25 degrees in Adelaide, any Geraldton Hill or Red Cacao products in your chosen hamper will be subsituted for less delicate chocolate items which are less likely to melt in high temperatures.

Photography

Only items listed in the hamper description are included in the hamper price. Some additional items may be used as props or decoration for photography purposes but will not be included in the hamper.

Cancellation Policy

Please contact us immediately if you need to cancel your order, either phone (08) 8297 8390 or email info@ultimatehampers.com.au

Please note that we cannot accept cancellations under any circumstances once the item/s have left our premises.

Facebook Competitions

 

 

Eligibility requirements of any persons entering and participating in any Facebook competitions held on Ultimate Hampers' Facebook page : prizes are only able to be shipped to an Australian address.

Terms and conditions agreed to by any persons entering and participating in any Facebook competitions held on Ultimate Hampers' Facebook page : The entrant agrees to hold harmless, defend and indemnify Facebook from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant’s participation in the Sweepstake, or (ii) entrant’s participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s). Only one entry per person is permitted. Where someone enters more than once, their first entry will be considered the only valid entry. A winner will be selected at random. Entrant must have the correct answer to the "Game of Skill" question when their entry is selected at random. Entrant's give permission for their name to be published on Ultimate Hampers' Facebook page if they win the competition.